Tamarack Casino

Nevada Steak is one of Reno's top rated restaurants! Open Wednesday-Monday from 4:30-close, our team of professionals provides outstanding hospitality in an inviting and comfortable atmosphere.

JOB SUMMARY

The Steakhouse Food Server is responsible for maintaining high standards of the operation in quality and service to maximize profits and create a positive guest experience. The Server is a salesperson with expert menu and company knowledge who offers suggestions and answers questions to ensure guest satisfaction.

All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.

RESPONSIBILITIES

• Greet guests, share menu knowledge, accurately take food/beverage orders, place orders and deliver all requested items to guests
• Promote positive guest relations by projecting a courteous, helpful attitude and assisting guests throughout their visit
• Maintain fine wine knowledge and ability to upsell
• Present food and beverage items ordered while ensuring quality and consistency
• Enter all orders into POS system with accuracy
• Clear table of used items and dishes in a timely manner
• Provide accurate check to guest and ensure payment is made
• Perform assigned opening duties to stock station with proper supply levels needed for the shift and closing side work to ensure a clean and safe station.
• Assume responsibility for assigned section including cleanliness and organization
• Maintain open communication as a liaison with the FOH and BOH, and other departments to ensure efficient guest service
• Regularly provide information to Supervisor/Manager and Chef regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment
• Perform other duties as assigned.

QUALIFICATIONS

• Must be at least 21 years of age
• Previous restaurant service experience required
• Maintain working knowledge of a service POS system
• Ability to promote and sell
• Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
• Must pay attention to detail including cleanliness and safety
• Ability to communicate effectively in English and listen attentively
• Must follow verbal and written directions, policies, and procedures
• Ability to lift, handle and carry (e.g. trays and equipment) a minimum of 25 pounds on a frequent basis
• Ability to bend, stand, walk and exert well-paced mobility during entire shift
• Must be available to work weekends and holidays

CERTIFICATES AND LICENSES

• Alcohol Awareness Training required