"Tamarack Junction is a finalist in the 2012 Best Places To Work!

Employment Opportunities

Security Officer - Swing

by Human Resources | Oct 11, 2017

JOB SUMMARY

Under general direction, the Security Officer is responsible for the day to day security and of ensuring the casino property is safe and secure at all times. This position ensures that all assigned duties are performed quickly, efficiently and according to the established departmental and company policies, procedures and goals. This responsibility includes, but is not limited to; Guest Service, Follow-up Investigations, Asset protection and guest/employee protection.

The Casino Services Representative, as with all members of the Tamarack Junction Casino Team, is expected to conduct himself/herself in a manner, which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance.


ESSENTIAL JOB FUNCTIONS

• Guards and patrols various locations on the premises to prevent theft, violence or infractions of Company rules and regulations.
• Gives directions to Guests and answers questions relative to Company events and/or policies.
• Reports irregular activities to Shift Supervisor and/or Deputy General Manager.
• Remains aware of all applicable City, County, State and Federal laws and/or ordinances and deal with violators according to Company policy.
• Writes detailed reports of all incidents of theft, injury, property damage or other matters affecting Guests.
• Has a basic knowledge of casino surveillance equipment.
• Has thorough understanding and working knowledge of the Company Emergency Action procedures.
• Utilizing standard computer software writes and submits reports in a timely manner.
• Provides protection for Company property, guests and employees.
• Keeps Shift Supervisor and/or Deputy General Manager constantly informed of all pertinent information regarding security activities and irregularities.
• Remains continually aware of and reinforces safety standards and accident prevention.
• Escorts and/or assists fellow Employees with money deliveries.
• Assists injured and/or ill Guests until professional assistance arrives.
• Assists other Company departments as requested or assigned.
• Performs other duties as requested or assigned.




EDUCATION AND WORK EXPERIENCE

• High School or equivalent required.
• Previous Security experience preferred.

CERTIFICATES AND LICENSES

• Valid Gaming Employee Registration
• Valid Nevada Drivers License
• CPR and Advanced First Aid certification preferred.

KNOWLEDGE AND SKILLS

• Must have above average communication skills both verbal and in writing.
• Must understand and be able to apply all applicable laws and/or ordinances.
• Must possess excellent public relations skills.
• Must be able to work under pressure.
• Must possess sound, mature judgment.


DESIRED COMPETENCIES
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Job Knowledge - Performs job tasks proficiently; Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Team Work - Balances team and individual responsibilities; Welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
• Initiative - Volunteers readily; Takes independent; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.




WORK ENVIRONMENT

The Security Officer works on-site at the casino and interfaces with external/internal customers, employees, and vendors on a regular basis. The position work schedule varies and may include Saturday/Sunday, evening and on-call work depending on the needs of the operation.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals. The employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. The employee is frequently required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs/ladder; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee:

• Must be able to frequently stand and walk for extended periods of time. May occasionally be required to run and/or walk quickly.
• Must be able to frequently climb stairs, stoop, kneel, crouch or crawl.
• Must be able to occasionally lift and/or move up to 50 pounds.
• Must be able to frequently talk, hear, use a two-way radio, and taste or smell.
• Must have sufficient stamina to work outside in bad weather conditions when required.
• Must be able to perform first aid/CPR as required.
• May occasionally be involved in physical altercations. Must have physical stamina to restrain persons involved in physical altercations.
• Must be able to work under pressure and in a fast-paced environment.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
• The noise level in the work environment is usually moderate.

 

 

DESIRED COMPETENCIES

  • Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Job Knowledge - Performs job tasks proficiently; Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Team Work - Balances team and individual responsibilities; Welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
  • Initiative - Volunteers readily; Takes independent; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

 

 

 

 

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